Confirm that the Denial is Due to Your Bleeding Disorder
HOW TO
If a facility informs you that you’ve been denied access to a behavioral health facility, ask them to explain the reason. Please note, there are many appropriate reasons that people are denied access to behavioral health facilities that have nothing to do with bleeding disorders. For example, no beds are available, the facility determined that you do not need the level of care that they provide, or the facility determined that you are not yet ready for treatment (primarily for substance use disorder treatment). It is important to understand and document each facility’s explanation.
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What are the specific reasons that you are denying me access to your facility?
Can you please send me a letter to document these reasons?
What is it about the bleeding disorder that makes you feel you cannot provide treatment for me?
Do you accept patients with other chronic conditions such as diabetes, cardiac disease, etc.? If so, what makes bleeding disorders different?
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1. Name, address, and phone number of the facility as well as the contact person.
2. Specific reason(s) that the facility gave for denying access (potential reasons listed below):
Bleeding disorders are too medically complex.
They are unable to manage the infusions/injections.
They do not allow needles in the facility.
An insurance issue related to bleeding disorder medication.
An issue related to accessing medication at the specialty pharmacy.
3. Date that the denial occurred.