Responding to a Behavioral Health Facility Denial

If your patient is denied access to an inpatient/residential behavioral health (BH) treatment program due to their bleeding disorder (BD), tell them not to give up, that we will work through this together and advocate for your access to treatment! 

When a BH treatment facility denies a patient with BD access, it is important to get more information from the facility as to the reason(s) for the denial. If the denial was due to the patient’s BD, providing additional education to the facility staff about BD may encourage them to reconsider their decision. Regardless of the facility’s final decision, please share the denial experience with the Bleeding Disorders Substance Use and Mental Health Access Coalition (BD SUMHAC). The information you share about your denial experiences – and specifically your experience using the steps and suggested language – will help us refine the toolkit and support others with BD in getting access to the treatment they need.

On this website, the term “behavioral health” includes both mental health and substance use disorder.