Behavioral health facilities have broad discretion to deny individuals who seem “too complex” or “too challenging” or “aren’t ready.” In response, BD SUMHAC has compiled a list of referral recommendations for providers to use, aimed at increasing positive outcomes for patients.

This section provides some considerations and suggested language to use when making a referral to an inpatient or residential facility.

• Considerations before making a referral

• Considerations during the initial provider call

• Preparing patients for initial outreach or intake calls

• Respond to specific concerns raised by the BH treatment facility

For more information about the standard process for mental health referrals, click here and for substance use referrals click here.

Considerations Before Making a Referral >