Behavioral health facilities have broad discretion to deny individuals who seem “too complex” or “too challenging” or “aren’t ready.” In response, BD SUMHAC has compiled a list of referral recommendations for providers to use, aimed at increasing positive outcomes for patients.

This section provides some considerations and suggested language to use when making a referral to an inpatient or residential facility.

• Considerations before making a referral

• Standard process for mental health referrals

• Standard process for substance use disorder referrals

• Considerations during the initial provider call

• Preparing patients for initial outreach or intake calls

Considerations Before Making a Referral >